The Wood County Sheriff’s Office uses Correctional Billing Services (CBS), a division of Evercom/T-Netix as a service provider for the inmate communications system. Please read the following for more information on receiving and troubleshooting inmate phone calls.

When an inmate makes a call to your phone, a computerized voice will give you instructions to accept, decline or to block the call. Please listen to all the options before making your selection.


Prepaid phone accounts:
Family and Friends are able to set up prepaid accounts from outside the facility by calling CPC customer service at 1-877-998-5678, online at or using the CPC kiosk that will be located in the jail lobby. Acceptable forms of payment include major credit and debit cards, and the kiosk accepts cash. Customers with remaining funds on Securus Technologies prepaid accounts should contact Securus Technologies directly to request potential refunds as we cannot automatically transfer these balances. We would suggest you let your family/ friends know about this prior to January 29th as to eliminate any confusion on their part regarding these changes.
Telephone usage:
All calls will require you to dial Area code and number in order to complete the call.

Call Rates:
Direct Pay & PIN Debit Rates
Local Calls
$0.20/minute + taxes
Toll Calls & Long Distance In State
$0.20/minute + taxes
Long Distance Out of State
$0.20/minute + taxes
InmateSales App Calls
$0.20/minute + NO TAXES

We apologize for any confusion these changes may cause.
*Taxes on calls and fees for deposits may apply where applicable.


Wood County Sheriff’s Office © 2021

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