Verizon Telephone Scam

We received information from a resident regarding a Verizon bill collector scam. They received a phone call from an “Unknown” telephone number advising their bill was past due by $20.01. They were advised that they needed to make immediate payment on the bill via telephone or their service would be disconnected. Resident agreed and was transferred to the “Billing Department” to whom she provided her credit card information. Credit card was used shortly thereafter for a $150.00 fraudulent purchase. After contacting Verizon she confirmed it was not a legitimate call and was advised that Verizon representatives would not demand immediate payment over the phone.