TEXT-to-911 now available in Wood County

October 21, 2020

Press Release:  TEXT-to-911 now available in Wood County

The Wood County Sheriff’s Office is now offering TEXT-to-911 to report emergencies for those who cannot safely call 9-1-1 in a dangerous situation, for those who are deaf, hard of hearing or have a speech disability.  Available countywide, this service provides an additional way for residents to reach emergency services during a public safety emergency.

As text messaging is one of the primary ways that people communicate today; the 9-1-1 community is constantly striving to meet the evolving needs of the public, and right now, that means implementing TEXT-to-911 solutions.

Sheriff Mark Wasylyshyn says: “Dialing 9-1-1 in an emergency is still the preferred way to request help, and the public is reminded to “Call if you can, text if you can’t.”  For most people, sending a text to 9-1-1 will not replace making a call.  Texting should only be used when you are unable to make a voice call to 9-1-1.  We are excited to be able to launch this service to our citizens of Wood County.”

TEXT-to-911 does provide another layer of safety options; however there are some limitations with texting in an emergency situation.  For information on how TEXT-to-911 will work, please go to the Communications Division page here for additional details.